Bukar, Umar Ali, Marzanah A Jabar, Fatimah Sidi, Rozi Nor Haizan Nor, and Salfarina Abdullah. 2021. “Social Media Crisis Communication Model for Building Public Resilience: A Preliminary Study”. Business Information Systems 1 (July):245-56. https://doi.org/10.52825/bis.v1i.55.